Shipping policy
At Hivania Organics, we aim to deliver your skincare products safely and as quickly as possible.
Processing Time
All orders are processed within 1–2 business days after confirmation. Orders are not shipped or delivered on weekends or public holidays.
Delivery Time
Delivery usually takes:
- Local orders (Pakistan): 3–5 business days
Please note that delivery times may vary due to courier delays, weather conditions, or high order volumes.
Shipping Charges
Shipping charges are calculated at checkout based on your location and order size. In some cases, we may offer free shipping on special promotions or minimum order values.
Order Tracking
Once your order is shipped, you will receive a tracking number via SMS or email so you can track your parcel.
Incorrect Address
Please ensure your shipping details are correct. We are not responsible for delays or lost parcels due to incorrect or incomplete addresses.
Delayed or Lost Orders
If your order is delayed beyond the expected timeframe, please contact our support team and we will assist you immediately.
Contact Us
For any shipping-related queries:
📧 Email: hivaniaorganic@gmail.com
📱 WhatsApp: +92 3240908139